Go-Live Support — Because Opening Night Matters

We’ve all seen that iconic Griswold moment—the family gathered, the switch flipped, 25,000 imported Italian twinkle lights ready to shine… and then absolutely nothing happens.

Now imagine that moment is your opening night.

Friends, family, neighbors, and guests are watching. The countdown hits zero. Your show launches for the very first time. Whether it’s your first season or your twentieth, the excitement—and the nerves—are always there.

That’s why Your Pixel Store offers Go-Live Support.

Real-Time Help When It Matters Most

Our experienced specialists are available for on-call, real-time assistance during your show’s launch to help troubleshoot issues, calm nerves, and get things running smoothly—fast.

What’s Included

  • 30 minutes of live phone or Zoom support

  • Scheduled during your show’s start time (or a preferred time you choose)

  • Immediate troubleshooting and guidance from experienced professionals

If additional time is needed, extended support is available through our One-on-One Support services.

Scheduling Details

When requesting Go-Live Support, please include:

  • Your preferred date

  • Your exact show start time

Availability is limited, especially during peak season, so advanced scheduling is strongly recommended.

Launch with Confidence

Don’t let opening night turn into a Clark Griswold moment. Let Your Pixel Store be there when it counts most—so your show starts strong and leaves a lasting impression.

For more information or to schedule Go-Live Support, please fill out our contact form, and a member of our team will reach out shortly.
You can also email us directly at su*****@************re.com.

Your Pixel Store — expert support, right when you need it most.