Our goal is to ship your products within 2 to 3 business days of your order being placed. However, this is only during the slow season. During the busy season we will try to get to orders as fast as we can. Please allow to 2 to 5 days during the busy season.
We do not ship on Saturdays and Sundays as Post Office and UPS are closed. We ship to all of the United States including Puerto Rico. We also ship to Canada.
Return & Exchange Policy
We offer a 30-day return window, meaning you can return any of our products for a refund, minus original shipping cost. Customer is responsible for return shipping cost for item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact support before returning any merchandise. If you run into any problems, please reach out to us and we will work with to resolved our issue.
NO RETURNS WILL BE ALLOWED FOR DAMAGED and/or ALTERED products. Please contact us at firstname.lastname@example.org to better help you.
You may request to cancel your order, for any reason, and receive a full refund provided your order has not been shipped. Please note that a small percentage of orders cannot be stopped from shipping out of our warehouse even though they may not have physically left the premises. In these rare instances, the customer will be responsible for whatever shipping charges are incurred to redirect the order, plus a 20% restocking fee.